🔒 Privacy Policy
Effective Date: February 10, 2025
Last Updated: February 10, 2025
At GU Money Transfer, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, mobile application, or any of our services.
By using gumoneytransfer.com or any GU services, you agree to the terms of this Privacy Policy.
1. 🔍 Information We Collect
We collect the following types of information when you visit or use GU Money Transfer:
a. Personal Information
- Full name
- Phone number
- Email address
- Date of birth
- Government-issued ID (e.g., passport, driver’s license)
- Address
- Selfie for identity verification
- Bank account or mobile money details
- Cryptocurrency wallet address
b. Technical Data
- IP address
- Browser type & device information
- Operating system
- Usage logs & timestamps
- Location data (if you allow it)
c. Transaction Data
- Payment history
- Amounts sent or received
- Recipients’ details
- Wallet balance & activity logs
2. 🛠️ How We Use Your Information
We use your data to:
- Create and manage your account
- Process your transactions
- Verify your identity and comply with KYC/AML laws
- Communicate with you about your account or support needs
- Improve our services and prevent fraud
- Provide marketing offers (you can opt out anytime)
- Comply with legal obligations
3. 🤝 How We Share Your Data
We may share your data with:
- Payment processors and financial institutions
- Identity verification providers
- Compliance and anti-fraud agencies
- Cloud storage providers
- Legal authorities, if required by law
We do not sell your personal data to third parties — ever.
4. 🔐 Data Security
We use strong technical and organizational security measures to protect your information, including:
- 256-bit SSL encryption
- Two-factor authentication (2FA)
- Secure cloud storage
- Firewalls and access controls
- Staff training on privacy practices
Despite our best efforts, no online transmission is 100% secure, so we recommend you protect your account with a strong password.
5. 📁 Data Retention
We retain your personal data:
- As long as your account is active
- As needed to fulfill our legal and regulatory obligations
- For fraud detection and compliance purposes
You can request deletion of your account by contacting us at privacy@gumoneytransfer.com.
6. 🌍 International Data Transfers
As a global company, your data may be processed in countries other than where you live. We ensure appropriate safeguards (like encryption and legal contracts) are in place when transferring data internationally.
7. ✅ Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or outdated data
- Request deletion of your account
- Object to how we use your data
- Withdraw consent (where applicable)
To exercise these rights, contact privacy@gumoneytransfer.com.
8. 🍪 Cookies & Tracking
We use cookies and tracking technologies to:
- Remember your preferences
- Improve user experience
- Analyze website performance
You can control cookie settings through your browser or device. Disabling cookies may affect certain features.
9. 👶 Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect data from minors. If we learn we’ve collected data from a child, we will delete it immediately.
10. 📩 Marketing & Communication
If you opt in, we may send you promotional content via:
- SMS
- App notifications
You can opt out anytime by clicking “unsubscribe” or contacting support.
11. 🔄 Updates to This Policy
We may update this Privacy Policy to reflect changes in laws or our services. If changes are significant, we will notify you via email or in-app.
Check this page regularly to stay informed.
12. 📞 Contact Us
If you have questions or concerns about your privacy or this policy:
GU Money Transfer – Privacy Team
📧 Email: privacy@gumoneytransfer.com
🌍 Website: www.gumoneytransfer.com
📍 Office: Global Union Tower, Accra Digital Center, Ghana
GU Money Transfer is committed to keeping your data private, secure, and protected — always.